Citizen service

For us, citizen service means that your needs take centre stage. Discover our comprehensive services aimed at making your everyday life easier. From forms and applications to convenient online appointments, important emergency numbers and crisis hotlines - we are there for you. You can also use our participation portal to take an active part in shaping our city. We look forward to providing you with help and advice. Take an active part in shaping Eberswalde!

Services

Here you will find a wide range of services designed to make your life in our city easier. From citizen-oriented services such as citizens' offices and visits to the authorities to specialised services in the areas of health, education and the environment - we are here for you.

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Online appointment allocation

Arrange appointments for various services quickly and easily. Book your appointment online now.

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Emergency calls and crisis telephones

On this page you will find important information on emergency numbers and crisis hotlines that can offer you immediate support in acute situations. We make sure that you have the right contacts to get help quickly in crisis situations.

Forms

You can download all forms and applications here.

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Participation portal

You have the opportunity to play an active role in shaping our community - discover exciting projects, give feedback and share your ideas with us. Together we can make our city even more liveable. Join in and actively shape the future!

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Maerker Handy Mockup Maerker Handy Mockup

Maerker Eberswalde

Many eyes see more - such as a damaged traffic sign, defective street lighting or dangerous potholes. Attentive citizens can now report these and other defects or sources of danger discovered to the Eberswalde city administration around the clock via the Internet.